Author Topic: I need to install version 16 of Sketch...  (Read 584 times)

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Offline Torcello

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I need to install version 16 of Sketch...
« on: May 05, 2017, 02:25:05 pm »
... before I can then buy the one year upgrade to version 19.

Try as I might (uninstalled, trawled thru registry...) ver 16 installer
says a newer version is installed and stops installing.

I cannot fully delete the newer version, which was a trial of
version 19. Version 16 is paid-for, and I do not need to pay
for a full version of 19.

Help!

Offline Kat

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    • AKVIS
Re: I need to install version 16 of Sketch...
« Reply #1 on: May 07, 2017, 05:50:24 pm »
If you want to pay for 1 year of updates, you do not need to install the old version. And you do not need to pay for a new license.
Just update your license for only $14.95: https://store.payproglobal.com/checkout?products[1][id]=11375
and you will be able to register the trial version 19 with your key.

If you persist on using v.16, please contact the support team: support@akvis.com. They will be glad to help you.
Kat
AKVIS team